Our proven process is something we’ve been perfecting for over two decades.
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The Making of Our Proven Process
At Boost IT, we don’t just fix problems—we build & manage IT systems that help your company grow. Our Proven Process is a strategic, five-stage journey designed to provide long-term value, eliminate recurring issues, and align technology with your business goals. This framework allows us to deliver a proactive, partnership-driven approach to IT that fuels both operational efficiency and strategic innovation.
Our process aligns with global best practices, including ITIL (Information Technology Infrastructure Library), the widely adopted framework for IT service management maintained by AXELOS.
If you’ve been in business long, you already know that:
great people + great processes = great results
Stage 1: Assess
Clarity through Insight
We always do an ASSESSMENT. You don’t like surprises, and neither do we, because surprises cost you time and money.
Our journey begins with a comprehensive assessment of your entire IT environment. We perform deep diagnostics of your network, infrastructure, and cybersecurity posture. We identify outdated hardware, software inefficiencies, security vulnerabilities, and compliance concerns. This initial phase is all about clarity—you gain a clear picture of what’s working, what’s not, and what needs immediate attention. We discuss findings in easy-to-understand language, giving your leadership team the confidence to move forward with an informed plan.
“Boost IT’s initial assessment uncovered gaps our previous provider missed. It gave us immediate clarity & direction.”
Onboarding
Once the assessment phase is complete, we start your onboarding. Your transition to Boost IT will be structured and smooth. After onboarding, your stabilization stage begins.
Stage 2: Stabilize
Fix the Gaps. Build a Foundation.
The length of your STABILIZE phase depends on who “owned” the IT roles, how well your IT was managed, and how many “band-aids” were applied.
With visibility comes action. In this phase, we resolve urgent issues, implement missing security layers, modernize outdated systems, and stabilize unreliable infrastructure. Our goal is to reduce downtime, improve system performance, and restore trust in your technology environment. This foundation is essential before we can think strategically about long-term improvements.
“In less than 30 days, our IT issues dropped by 64%.”
Stage 3: Manage
Proactive Monitoring. Seamless Support.
In the MANAGE phase, your stakeholders and employees begin to redirect their energy to the things they wanted to do but couldn’t, i.e. more time with family, friends, and being more productive and less stressed at work.
Once your environment is stable, we move into ongoing management and create an IT roadmap. We deploy enterprise-grade monitoring tools and maintenance schedules to ensure everything stays optimized. Our help desk support is responsive, but more importantly, we prevent problems before they impact your team. You’ll experience fewer disruptions, faster resolutions, and a partner who understands your unique business workflows.
“It feels like we have an in-house IT department—but better.”
Stage 4: Grow
Align IT with Your Business Goals
The GROW phase is focused on decreasing some costs, consolidating services, streamlining workflows, and increasing your cash flow so that you can invest in your priorities.
Now that your systems are stable and well-managed, we regularly review and customize the IT roadmap that supports your organization’s growth. Whether you’re adding new staff, opening a new office, or rolling out new software, we ensure IT is ready to scale with you. We optimize your technology for performance, mobility, and collaboration—and help reduce unnecessary costs.
“Boost IT helped us scale operations without adding IT headaches.”
Stage 5: Innovate
Drive the Future with Smart IT Strategy
The INNOVATE phase will marry the long-term IT roadmap with your vision, so you can gain additional efficiencies while we implement game-changing, company-wide workflow adjustments.
With a strong foundation in place, we look to the future. We work closely with your leadership to align technology with your long-term vision. This could include digital transformation initiatives, advanced cybersecurity planning, process automation, or cloud-first strategies. Our goal is to help you compete at a higher level, using technology as a driver of innovation and differentiation.
“The strategic business reviews opened doors we hadn’t considered.”
Read our case studies to learn how we help clients in your industry type.
Ready to Get Started?
Let’s begin with a quick call and take the first step: Assess.